Support during the bid process smoothly transitions to support during the construction phase. We’re always ready to send submittals, signed & sealed engineering calculations (certified in all 50 states), and any other documentation that may be required before final approval is given.
Once construction has begun, there are issues that must be resolved and we are often asked to respond to change orders and help with problem solving. Our project manager is available to support contractor needs, including additional installation instruction, material sourcing, and order shipment scheduling and tracking.
Our service obligation to the customer is not met until the project is complete, the contractor is satisfied, and all project documentation is accepted.